Lead Cook Position:
Lead Cooks provide technical and administrative assistance to the Sous Chef and prepare/ portion food for the resort’s food and beverage outlets.
- Possess a solid background in making soups, stocks, grilling, and roasts with the knowledge of varied methods and techniques to prepare food.
- Knife handling skills.
- Be able to assume control of the kitchen in the absence of a Sous Chef.
- Assist Sous Chef in developing additions to the menu.
- Assist in training and updating staff.
- Responsible for product availability for restaurant and banquet items.
- Directs proper sanitation of kitchen facilities and equipment.
- Ensure that all kitchen equipment is in good working order.
- Direct proper maintenance of kitchen coolers and freezers (food product rotation, sanitation, labeling, etc.)
- Monitor and control all food production.
- Ensure a safe working environment and techniques in the kitchen.
- Model and promote a good working relationship with Front of the
- House managers and staff.
- Other duties as assigned.
Education and Experience
- 1 to 2 years of college or university programed preferred or 2 to 4 years related experience and/or training, or equivalent combination of education and experience.
- Ability to organize and manage multiple priorities.
- Excellent interpersonal and communication skills.
- Ability to perform as a strong team player.
Lead Cook Physical Demands
- Ability to stand for extended periods of time.
- Ability to bend, lift, and carry heavy objects.
Lead Cook Preferred Traits
- Broad and in-depth professional knowledge and skills in food preparation, cooking, and presentation; good knife skills and knowledge of food and its characteristics, especially its shelf life.
- Ability to motivate others and lead people in the area of correct procedures and follow through.
- Ability to deal effectively with a variety of company personnel and outside vendors.
- Good personal hygiene.
- Skills and Knowledge
Writing – Communicating effectively in writing as appropriate for the needs of the audience.
Basic Computer Skills – Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Reading Comprehension – Understanding written sentences and paragraphs in work-related documents.
Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.
Personnel and Human Resources – Knowledge of principles and procedures for personnel recruitment, selection, training and development, compensation and benefits, labor relations and negotiation, and personnel information systems.
Law and Government – Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules that apply to job (e.g., OSHA, EPA, ADA, CFC, NFPA, ASI).
Clerical – Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Analytical/Critical Thinking – The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses, and consequences of alternative solutions and approaches to solving problems.
Education and Training – Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Number Facility – The ability to add, subtract, multiply, or divide quickly and correctly.
Originality – The ability to come up with unusual or clever ideas about products, services, or situations, or to develop creative ways to solve a problem.
- Adaptability – Ability to effectively adjust to major changes in work tasks or the work environment.
- Aligning Performance for Success – Skilled at focusing and guiding others in accomplishing work objectives.
- Building a Successful Team – Skilled at building a cohesive team and facilitating goal accomplishment.
- Building Trust – Ability to interact with others in an honest, fair, and respectful way; giving others confidence in one’s intentions and those of the organization.
- Communication – Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message.
- Customer Focus – Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers’ needs.
- High Work Standards – Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.
- Planning and Organizing – Skilled at establishing courses of action for self and others to ensure work is completed efficiently.
- Problem Solving / Decision Making – Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions.
Big Cedar Associates
- Know and embody Big Cedar’s mission and values.
- Provide genuine Ozarks hospitality and professionalism in every guest interaction.
- Are empowered to resolve problems and instances of guest dissatisfaction.
- Assist and practice teamwork in, and outside, their department.
- Greet, own and thank guest and associates in every interaction.
- Are responsible for maintaining a safe, accident-free environment, preserving Big Cedar assets, and protecting confidential information.
- Are knowledgeable of all Big Cedar, Top of the Rock, Golf, Shooting Academy and Dogwood Canyon properties, services and amenities.
- Take responsibility for keeping the properties clean.
- Present a professional appearance by following dress and grooming standards.