Parks Business Supervisor II Position:
CLOSING DATE: Friday, October 18, 2019.
WORK HOURS: Varies.
BEGINNING SALARY: $21.7336 per hour; when annualized equates to $45,205.93.
The Supervisor II – The Parks Business Supervisor oversees various aspects within the park system, including the concession, pool and Dog Park operations. The position will be responsible for communicating and marketing important information about the department’s programs, events and services to the community. The successful candidate must have a positive attitude and be motivated, enthusiastic and have the ability to work as a member of a team. This position works under direct supervision of the Assistant Director, and under the general supervision of the Parks & Recreation Director.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Parks Business Supervisor requires a regular and consistent physical presence at the City of Branson facilities, to include all parks and recreation facilities and City Hall. The duties include the following:
1. Behaves in a manner that promotes a productive, healthy, safe and positive work environment by:
Depicting trustworthiness through integrity, truthfulness, consistency and honesty, and while protecting confidential information as necessary;
- Creating and maintaining positive relationships at all levels by treating others with courtesy, respect and in a conflict-free professional manner, and believing the best in others;
- Taking into consideration the effects on others, on costs, and on intended outcomes of decisions and actions taken;
- Upholding the public trust by being safe, enforcing safety, and working promptly, diligently and with a focus on quality;
- Showing impartiality and equity toward others, and not using job responsibilities to provide nor elicit special favors, and by not making promises that conflict with job duties and responsibilities;
- Adhering to all policies, laws and regulations as applicable to the role and to being a citizen.
2. Follows the direction of supervisor(s).
3. Supervises subordinates with respect to accountability for performance and behavior including approval of leave to conform with personnel needs, discipline of employees, staff development functions, completion of performance evaluations and other personnel related functions.
4. Hires, trains and supervises concession employees in their assigned job responsibilities, including proper food handling.
5. Oversees cash management tasks for concessions and prepares cash and sales reports as needed.
6. Oversees concession inventory management and control activities.
7. Monitors concession sales to determine inventory needs. Places orders for food and arranges deliveries.
8. Collects and reviews concession sales data to ensure sales revenue goals are being met. Forecasts revenues and expenditures to comply with the budget.
9. Reviews and recommends policies and procedures pertaining to business operations.
10. Assists with the communication and marketing of information to the public regarding programs, special events, initiatives, and services.
11. Creates and designs marketing materials such as flyers, e-blasts, newsletters, and social media content.
12. Brainstorms and develops ideas for creative marketing plans to reach target audiences through various means.
13. Provides publicity and assists or coordinates department special events or programs.
14. Actively pursues fundraising and sponsorship opportunities with community partners.
15. Assists the Parks and Recreation Director with website maintenance and updates.
16. Develops and monitors the annual budget.
17. Coordinates with the Pool Manager to ensure the proper operation of the pool, including making sure that all lifeguard staff receives appropriate training and certifications.
18. Coordinates with the Pool Manager to develop and maintain pool safety procedures.
19. Coordinates with the maintenance staff to ensure the successful startup of pool.
20. Creates and distributes weekly schedules for concessions and pool staff.
21. Deliver and motivate staff in quality customer service at all times.
22. Ensures that staff have the proper tools and equipment and that equipment is operating properly.
23. Coordinates with the front desk staff to approve the rental procedures for the facilities including the pool and party room.
24. Coordinates with the Community Center Coordinator to support and ensure the successful operation of the facility.
25. Regularly communicates with Dog Park members, and actively pursues opportunities to increase membership through marketing and special events.
26. Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
*Any combination of education, training, and experience providing the following knowledge, skills, and abilities.
- Knowledge of human resource management including hiring practices, disciplinary procedures, terminations, etc.
- Knowledge of the types of duties performed by the positions supervised including concessions operations and food handling, pool operations and safety procedures.
- Knowledge of basic marketing and promotion strategies.
- Ability to successfully design marketing materials through print and social media.
- Ability to establish priorities and maintain operations.
- Ability to respond to emergency calls outside normal work hours.
- Ability to supervise and instruct subordinate staff.
- Ability to accept, receive, and/or collect payments.
- Ability to be accountable for inventory/property management.
- Ability to make recommendations that impact the budget.
- Ability to use small office equipment, including copy machines or multi-line telephone systems.
- Ability to use various types of computer software (including Microsoft Office) and hardware.
The physical demands and working environment, which follow, is representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is required to stand, walk, sit, use hands to finger, handle or feel; reach with hands and arms, climb or balance, stoop, kneel, crouch, talk, see, smell, taste, and hear. Position requires depth and texture perception. The employee is required to lift, carry, push and/or pull up to forty (40) pounds.
While performing the duties of this position, the employee is in an indoor environment with heating and cooling controlled. This position may be exposed to blood-borne pathogens; toxic or caustic chemicals; outside weather conditions; and extreme heat. The noise level in the work environment is usually low to moderate.
EXPERIENCE, EDUCATION AND TRAINING
- Graduation from an accredited college or university with a Bachelor’s Degree in Recreation Administration, Business Administration, Hotel and Restaurant Management, Marketing or other closely related field; or, directly related professional experience in recreation and/or facility management, hotel and restaurant management, or business operations may be substituted for the degree on a year-for-year basis.
- Minimum of two years’ supervisory experience is required.
- Must have Food Safety Manager certification within three months of hire.
- Other licenses/certifications may be required.
- Must possess and maintain a valid motor vehicle operator’s license and must be insurable under the City of Branson’s policy when operating City vehicles.
- Must be able to pass a background investigation.
- Must possess a high degree of integrity, strong work ethic and ability to work with minimal supervision.
- Must be extremely detail oriented, efficient, and have excellent organizational skills.
YOUR FUTURE IS HERE! The City of Branson values all the women and men who serve the Branson community in their careers that positively impact the lives of the people that live, work, and play here. The City provides competitive pay and great benefits. Full time employee benefits include:
- excellent health, dental, and life insurance
- vision and other supplemental insurance available through payroll deduction
- accrued paid vacation
- accrued paid sick leave
- twelve paid holidays
- other special leave
- excellent pension plan
- other retirement savings plans available through payroll deduction
- paid training
- tuition reimbursement
EEO: The City of Branson provides equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or any other characteristic protected by law. In addition to federal law requirements, the City of Branson complies with applicable state and local laws governing nondiscrimination in employment. The City of Branson will provide reasonable accommodations for qualified individuals with disabilities. All individuals hired will be required to provide documentation to establish identity and employment authorization as a condition of employment. The City of Branson is a tobacco free workplace.
Local Municipal Government